Privacy Policy
This privacy policy applies between you, the user of this Website and FL Kuen Limited trading as FLK Chinese Groceries Online, the owner and provider of this Website.
FL Kuen Limited trading as FLK Chinese Groceries Online takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.flkchinesegroceries.co.uk/termsandconditions.html
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
Definitions and interpretation
1. In this privacy policy, the following definitions are used:
2. In this privacy policy, unless the context requires different interpretation:
(a) The singular includes the plural and vice versa;
(b) References to sub-clauses, clauses, schedules or appendices of this of this privacy policy;
(c) a reference to a person includes firms, companies, government entities, trusts and partnerships;
(d) ‘’including’’ is understood to mean ‘’including without limitation’’;
(e) reference to any statutory provision includes any modification or amendment of it;
(f) the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3. This privacy policy applies only to the action of FL Kuen Limited trading as FLK Chinese Groceries Online and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, FL Kuen Limited trading as FLK Chinese Groceries Online is the ‘’data controller’’. This means that FL Kuen Limited trading as FLK Chinese Groceries Online determines the purposes for which, and the manner in which, your Data is processed.
How we collect Data
5. We collect Data in the following ways:
(a) data is given to us by you; and
(b) data is collected automatically
Data that is given to us by you
6. FL Kuen Limited trading as FLK Chinese Groceries Online will collect you Data in a number of ways, for example: a. when you contact us through the Website, telephone, post, email or through any other means; in each case, in accordance with this privacy policy.
Data that is collected automatically
7. To the extent you access the Website, we will cany third party that accesses the Website and is not either (i) employed by FL Kuen Limited trading as FLK Chinese Groceries Online and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to FL Kuen Limitedtrading as FLK Chinese Groceries Online and accesing the Website in connection with the provision of such services; andollect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which access the Website and the way you use and interact with its content.
Keeping Data secure
8. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by password and user name that is unique to you.
b. we store your Data on secure servers.
9. We are certified to PCI DSS. This family of standards help us manage your data and keep it secure.
10. Technical and organisational include measures to deal with any suspected data breach. If you suspect any data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address:
info@flkchinesegroceries.co.uk
11. If you want detailed information from GetSafe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
12. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
13. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
14. You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is ‘’manifestly unfounded or excessive.’’ Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove you Data from our systems.
d. Right to restrict our use of your Data – the right to ‘’block’’ us from using your Data or limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer you’re your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
15. To make enquires, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via tis email address : info@flkchinesegroceries.co.uk
16. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us,you may be able to refer your complaint to the relevant data protection authority. For UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website https://ico.org.uk/.
17. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
18. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of business ownership and control
19. FL Kuen Limited trading as FLK Chinese Groceries Online may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of FL Kuen Limited trading as FLK Chinese Groceries Online. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the term of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
20. We may also disclose Data to a prospective purchaser of our business or any part of it.
21. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
General
22. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
23. If any court or competent authority finds that any provision of this privacy policy (or partr of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
24. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other , right or remedy.
25. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under this Agreement will be subject to exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
26. FL Kuen Limited trading as FLK Chinese Groceries Online reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
Contact us
You may contact FL Kuen Limited trading as FLK Chinese Groceries Online by email at info@flkchinesegroceries.co.uk or post :
FLK Chinese Groceries Online : Park View, 3 station Buildings Catford Road London Se6 4QZ.
REVISED
Last revised 8 April 2020.