You can browse through our items by category, or search specifically for the items
you would like by using the search box located at the top right hand side of each
Add Items to Basket
Click the 'add' button to add the items which you would like to your shopping basket.
You can add as many items as you wish.
If you are happy with your item selection, Select the delivery option that is most
suitable for your requirements, either ‘Express Delivery’or ‘Standard Delivery’,
from the menu and then click ‘Add Delivery’ button then continue. The appropriate
Delivery cost will be added to the basket.
If you are happy with your order, click on the 'checkout' button to begin the payment
process. You can view your order before the final confirmation and make any changes
at the checkout stage.
Enter your delivery address and contact details.
Once you have completed you ‘delivery details’, please check the final confirmation
to make sure that everything in your order is correct.
You will be directed to a separate website operated by SagePay, our payment service
provider in order to enter your card payment details.
Please note that at this stage, your card is not charged for the payment. We only
collect your card details at this stage and will not charge your card until the order
is ready to be dispatched.
Online Credit/Debit Card Security
(Verified by VISA and Mastercard SecureCode (collectively known as 3d Secure)
These are schemes that have been introduced by card issuers to help in the fight
against online fraud and FLK Chinese Groceries.co.uk is participating in these schemes
along with a growing number of retailers. To verify your transaction you will be
asked to enter your 3d Secure password. If you haven't already done so, you will
need to register for 'Verified by Visa' and 'MasterCard SecureCode' with your debit
/ credit card issuer.
You can register either by visiting the card issuer's website
directly or simply by placing an order online. You will automatically be referred
to your card issuer's website to register during the checkout process. If you encounter
problems with registration, please contact your card issuing bank directly.
have registered, whenever you shop online with any retailer that shows the 'Verified
by Visa' and 'MasterCard SecureCode' logos, you will have one more step in the shopping
process. You will be taken to their debit / credit card issuers' website to enter
your password before you are returned to the checkout and complete the purchase.
This ensures that only the person who enters the correct password should be able
to shop online using your card.
When you Click the 'add' button to add an item a pop-up confirmation message will
appear confirming that the item has been ‘Successfully Added’ and ‘In order to update
your Shopping Basket the page will have to refresh’. You will need to click OK.
Your order is now complete and your ‘transaction reference number’ should be displayed
on the screen. A Confirmation Receipt detailing your order will also be sent to the
email address that you have registered with us. Please keep this email and reference
number should you need to contact us regarding your order.
Click the FLK ChineseGroceries.co.uk link to be returned back to our Website.